Match.com have modified their options for bisexual members after it was revealed that users would be required to pay double to search for both men and women in an article on PinkNews.
In a response to a customer service inquiry from a bisexual user, the dating website stated ““Bisexual members would be required to have 2 separate profiles. Unfortunately, this would mean purchasing two separate subscriptions.”
Match.com have since released a statement, saying that bisexual members will no longer have to pay double to search for men and women, but will still require two separate profiles.
“As with a number of dating sites within the UK, it is not possible to set up a profile to review both male and female profiles at the same time. We can confirm that we will set up your reader with two profiles so that they can review both male and female profiles on the site. The second profile will be provided at no additional cost to the member.
“In addition, we will be making it easier for bisexual members to use the service. All they need to do is contact our customer services team directly to be set up with two profiles as part of the existing subscription.”
Critics of the dating site have suggested that although the modifications are an improvement, the requirement for a bisexual user to contact customer service in order to gain access to matches of more than one gender makes bisexual users feel as if their orientation is an afterthought or exception to the norm.
